Event Outline 

This national course is designed for professionals in all locations.

Gaining a ‘social licence to operate’ is critical for the smooth delivery of planning projects. 

This half-day course will focus on the process of developing a place-based community engagement approach to achieving a social licence to operate (SLO) for development, planning and infrastructure projects. Participants will gain practical insights that will help them and their projects to avoid the pitfalls that come with community opposition

Through this course you will learn:

• the links between lack of SLO and project delays, loss of funding, targeted campaigns, political influence and impact on chosen approval pathway
• the consequences of proceeding without a SLO
• an approach to understanding the community and their connection to a project’s footprint
• the steps to developing a place-based engagement approach that engages communities from the project’s inception
• the skills to support your conversations with community members and stakeholders.

Designed For

This course is designed for professionals whose planning, development, and infrastructure projects interface with the community. It is suitable for people who work in the private and public sector.

Learning Outcomes

At the end of this course participants will have gained:

• an understanding of SLO and its importance for development, planning and infrastructure projects
• practical steps to take to understand your project’s community 
• practical steps to take to develop a place-based engagement approach
• practical skills to help you have conversations about your project with the community, and some practice in applying these skills. 

Registrations close 28 July 2026.

Presenter

Leisa Prowse FIAP2 – Director, Leisa Prowse Consulting Leisa Prowse is the founder and director of Leisa Prowse Consulting. For more than a decade Leisa Prowse Consulting has been offering clients the best blend of traditional and contemporary engagement approaches to explore project challenges with their community and stakeholders and have conversations that make a difference to project outcomes. Simple, complex or contentious, Leisa Prowse Consulting has delivered strategies to meet client needs. Leisa Prowse has more than 30 years of experience in community and stakeholder engagement, social impact assessment and social planning. During this time, she has contributed to more than 300 public and private sector projects across the country.  Leisa has successfully managed sensitive and complex stakeholder and community issues, helping clients to achieve stronger project outcomes. She has worked with communities in urban, regional and remote areas, and stakeholders representing a range of cultural groups. Leisa is tertiary-qualified in both town planning and communication and is a Fellow of International Association of Public Participation (IAP2).

Important Note:

Please login 10 minutes before start time to test your audio and visual.

This course is delivered to attendees nationally but will be hosted in Australian Eastern Standard Time (Brisbane QLD), for a time converter for your state please see HERE

Terms & Conditions

Registrations cancelled more than 14 days prior to the event date will not incur any fees and a full refund will be granted.

If you cannot attend and you are within 14 days of the event date, you can transfer your ticket to another person.

In all other situations we cannot issue a refund or credit.

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